Our stay was wonderful. Although your website mentioned a hot tub on the roof and a bar that did not exist. The rooms were clean and provided everything we needed. The breakfast was outstanding and your staff was gracious and helpful EXCEPT for the man at the front desk named Demetrius. Our group consisted of approximately 21 people coming from all over the US. He played a power game trip on many of us when we questions why we all had different rates, I did not get a single nice comment about him from the entire group. He ran most of us in circles and made vague references like if I could give him the "exact" time I called he could check implying that I was lying; and seemed to enjoy giving you a real "run-around". He made dealing with the front desk unbearable and many of us just avoided him. I wish I could remember the name of the gentleman who was so helpful and accommidating (I believe he also ran tours) you should have more people like that at the front desk; Demetrius should never be put at the front desk. If I knew that I would have to deal with him again I would not stay at your hotel; he was the most unpleasant experience I had staying with you. | 
